Refund and Returns Policy
Effective Date: January 14, 2025

At Accessories Topic, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, our Refund and Returns Policy outlines the steps you need to follow to return products and receive a refund. Please read the following policy carefully to understand your rights and obligations.

1. Returns Eligibility

You may return most new, unused, and unopened items within 30 days of delivery for a full refund. The following conditions must be met for a successful return:

  • The item must be in its original condition (unopened, unused, and in the same packaging).
  • Returns must be initiated within 30 days from the date of delivery.
  • Products marked as non-returnable or final sale cannot be returned.

2. How to Return an Item

To initiate a return, please follow these steps:

  1. Contact Us: Email us at info@accessoriestopic.click or call us at (731) 205-2148 within 30 days of receiving your item. Please provide your order number and details about the item you wish to return.
  2. Return Authorization: Once your return is approved, we will provide you with a Return Authorization and return shipping instructions.
  3. Return the Product: Ship the item back to us using the return shipping instructions provided. Please ensure the item is properly packed to avoid damage during transit.

3. Refund Process

Once we receive and inspect your returned item, we will notify you of the status of your refund. If your return is approved, we will process a refund to the original payment method. Refunds typically take 5-7 business days to be credited to your account, depending on your bank or payment provider.

Please note that shipping fees are non-refundable, and the cost of return shipping is the responsibility of the customer, unless the return is due to an error on our part (e.g., incorrect or damaged items).

4. Exchanges

We do not offer direct exchanges at this time. If you would like a different item, please return the original product for a refund and place a new order for the desired item.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at info@accessoriestopic.click or (731) 205-2148. We will arrange for a return and provide a full refund or send a replacement at no additional cost to you.

6. Non-Returnable Items

The following items are not eligible for return or refund:

  • Items that have been used or opened.
  • Personalized or custom-made products.
  • Products that were purchased during promotions or sales with a “final sale” condition.

7. Late or Missing Refunds

If you haven’t received your refund after 7 business days, please check with your bank or payment provider. If the issue persists, contact us at info@accessoriestopic.click for assistance.

8. Customer Support

If you have any questions or need assistance with the return process, please contact our customer service team:

Thank you for shopping with Accessories Topic. We are committed to ensuring you have the best possible experience with our products, and we appreciate your understanding of our policies.